Overview
At Scentsation, we strive to ensure your complete satisfaction with every purchase. However, in the rare event that your item arrives damaged or defective, you may request a return or exchange within 3 days of receiving your order.
To be eligible for a return:
1)The request must be made within 3 days of delivery.
2)Valid proof of damage (e.g., unboxing video or clear images) must be provided.
Note: Returns or exchanges will not be accepted solely based on personal scent preferences. We encourage customers to thoroughly review product descriptions or try our tester kits before making a purchase.