Frequently Asked Questions (FAQs)

  1. Do you offer free delivery?
    Yes, we offer free delivery on all orders above PKR 3,999.
  2. How long will it take to receive my order?
    Delivery usually takes 4 to 7 working days.
  3. Can I return a perfume if I don’t like the fragrance?
    Unfortunately, returns or exchanges are not accepted on the basis of personal preferences.
  4. What if my item arrives damaged?
    Please contact us within 3 days of receiving your order along with an unboxing video or clear images for assistance.
  5. Which courier service do you use?
    We use PostEx as our primary delivery partner, but may use others if needed.
  6. Do you offer testers?
    Yes, we offer elegant tester kits containing 5ml miniatures of various scents.
Shopping Cart